Balanced Scorecard Institute (BSI)
DCO Towers, Level 14, Diplomatic Area, Office 906, 9th Floot, Al Barghash Tower, Corniche, Al-Khobar
Balanced Scorecard Institute (BSI)
Strategy and Governance
Balanced Scorecard Institute (BSI), in association with the George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies, developed the KPI Professional Certification program as a comprehensive program for leaders, managers, or analysts who want to learn how to build, deploy, and sustain KPIs in order to improve organizational strategic or operational performance.
This course is recommended for:
KPIP Certification Part 1
This course provides an introduction to KPIs and their strategic context, and then introduces participants to a step-by-step methodology that can be used to develop various types of KPIs. Through short lectures, case studies, and applied exercises, participants will learn the fundamentals of KPI development and how to align measures that drive improvement to strategy.
KPIP Certification Part 2
This Application course covers more advanced KPI topics including the development of strategic, operational, project, risk, and employee measures, as well as creating KPI alignment by cascading objectives and managing with performance information. Participants learn an early-warning system that can be used throughout an organization to help improve performance. Throughout the course, participants will be applying the framework and learnings to an individualized KPI project that reflects improvements in their organization. At the conclusion of the program, each participant will share their application project for peer and faculty feedback.
The Key Performance Indicator Professional Certification Program provides participants with the tools they need to identify and measure the most meaningful indicators of success in their organization.
This program is designed for all sectors—business and industry, government, and non-profit—and provides participants with practical tools to developing meaningful strategic and operational performance measures, and then develop their skills through a series of practical application exercises. Participants are taught how to use tools like the Logic Model, Cause-Effect Analysis, and Process Flow Analysis, used by organizations around the world, to understand and articulate desired results, determine what to measure, set targets and thresholds, develop composite measures using lower level performance measures, measure outcomes, outputs, processes, and inputs, and produce visually appealing reports and dashboards that better inform decision making throughout an organization. This course is designed to help participants understand the fundamentals of performance management, then successfully develop, deploy, and manage meaningful KPIs for strategic, operational, or program management.
Created by the Balanced Scorecard Institute and offered in association with the George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies the KPI certification is designed to teach best practices to anyone involved in developing performance measures.
30 hours
2-5 hours/week
Balanced Scorecard Institute
Key Performance Indicator Professional (KPIP)
Yes
English
Yes