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Balanced Scorecard Associate – BSA

Awarding body

Information Systems Audit and Control Association (ISACA).


Information Technology (IT)

This program is about:

Introducing professionals to balance scorecard’s award-winning Nine Steps to Success™ balanced scorecard development methodology. The program explains building and implementing a balanced scorecard for any commercial, government or nonprofit organization with a practical step-by-step approach.

It covers best practices, case studies, exercises, lessons-learned, real-life examples, and expert facilitation practices, in addition to discussing the fundamental starting point for professionals interested in scorecard development, even for students that have advanced knowledge and experience implementing scorecards based on their own research or by working with other methodologies.
Created by the Balanced Scorecard Institute and offered in association with the George Washington University Center for Excellence in Public Leadership, part of the College of Professional Studies, the certification program is fully consistent with basic balanced scorecard concepts and terminology developed by Kaplan & Norton.

At the end of the program, you will be able to:

  1. Articulate the six steps needed to build a scorecard system and the three steps needed to implement these systems.
  2. Explain the evolution of measurement and strategic management systems.
  3. Utilize an organization assessment to set vision, mission and strategy.
  4. Define Strategic Objectives and Strategy Map.
  5. Define performance measures, targets, and thresholds.
  6. Developing initiatives and a prioritization plan.
  7. Identify and understand the three implementation steps of Automation, Cascading and Evaluation.
  8. Cascade the scorecard throughout the organization.
  9. Apply the BSC to an organization’s needs, making it relevant to company-specific issues.

The program provide you with:

  1. Explain the concept and origin of the balanced scorecard.
  2. Identify challenges that need to be overcome.
  3. Discuss time periods for a scorecard project.
  4. Discuss a typical BSC cycle.
  5. Identify the six building steps.
  6. Using an organization assessment to set vision, mission, and strategy, defining strategic themes, choosing perspectives, and developing objectives, developing a strategy map, defining performance measures, and developing Initiatives.
    Implementing the Balanced Scorecard.
  7. Identify and understand the three implementation steps.
  8. Cascading the scorecard throughout the organization.
  9. Using scorecard information to improve performance.
  10. Overcoming challenges to implementation.

The program is suitable for:

  • Profession level: planners, analysts, managers, and leaders who are building, implementing, and maintaining strategic performance management.
  • Education level: students and or recent Diploma or BA degree graduates in a business management field and related fields of science and preferably with some work experience.

Awarding body:

Balanced Scorecard Institute


Strategy and Governance

Type of certificate:



Online Exam

Career progression:

It leads to higher career levels:


Enma Institue

Tamkeen support scheme:

Professional Scheme

Learner Obligations:

Compliance to program rules & regulations set by the institute and awarding body.


  • Explain The Concept And Origin Of The Balanced Scorecard.
  • Identify Challenges That Need To Be Overcome.
  • Discuss Time Periods For A Scorecard Project.
  • Discuss A Typical BSC Cycle.
  • Identify The Six Building Steps.
  • Identify And Understand The Three Implementation Steps.
  • Identify And Understand The Three Implementation Steps.
  • Cascading The Scorecard Throughout The Organization.
  • Using Scorecard Information To Improve Performance.
  • Overcoming Challenges To Implementation.

21 hours


2-5 hours/week


Balanced Scorecard Institute


Balanced Scorecard Associate – BSA







Program Cost

1,200 BD

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